ACCESSPARKS INTERNET SERVICE TERMS AND CONDITIONS
Thank you for choosing ACCESSPARKS for your Internet needs. This document is important–please read it carefully. THIS ACCESSPARKS RESIDENTIAL INTERNET SERVICE TERMS AND CONDITIONS AND ALL DOCUMENTS REFERRED TO HEREIN (collectively the “Agreement”), IS A LEGAL CONTRACT BETWEEN THE CUSTOMER (“USER”) AND DYNO VENTURES, LLC D/B/A ACCESSPARKS (“ACCESSPARKS”) AND SETS FORTH THE TERMS AND CONDITIONS BY WHICH ACCESSPARKS WILL MAKE AVAILABLE THE SERVICES USER HAS ELECTED TO RECEIVE (“the Service(s)”).
ACCESSPARKS RESERVES THE RIGHT TO CHANGE OR MODIFY THIS AGREEMENT AT ANY TIME BY POSTING THE REVISED AND UPDATED AGREEMENT ON ACCESSPARKS’ WEBSITE AT LEAST 30 DAYS IN ADVANCE OF THE EFFECTIVE DATE OF ANY CHANGES. ACCESSPARKS MAY NOTIFY USER OF ANY CHANGE BY: POSTING NOTICE OF CHANGES ON ACCESSPARKS WEBSITE; NOTIFYING USER BY EMAIL OR US MAIL; AND/OR NOTIFYING USER ON USERS MONTHLY BILLING STATEMENT. USER’S NON-TERMINATION OR CONTINUED USE OF SERVICES AFTER CHANGES ARE POSTED CONSTITUTES USER’S ACCEPTANCE OF THIS AGREEMENT AS MODIFIED BY THE POSTED CHANGES.
This Agreement takes effect once USER’S order for Services has been accepted by ACCESSPARKS and USER accepts Services from ACCESSPARKS. This Agreement shall continue until USER’s Services are terminated in accordance with this Agreement. This Agreement governs both the Services and any equipment provided by ACCESSPARKS and used in conjunction with the Service, such as Consumer Premises Equipment; an IP phone; Multimedia Terminal Adapter; Analog Telephone Adapter; or any other IP connection device (collectively, a “Device” or the “Equipment”).
Internet Access – Subject to the Service characteristics contained herein, ACCESSPARKS shall provide Internet connections between the ACCESSPARKS provided wireless Equipment and ACCESSPARKS Internet backbone. Internet connections are provided as “up-to” the speeds advertised within the Service plan purchased by USER reflecting performance under normal conditions. ACCESSPARKS reserves the right to interrupt those speeds if necessary for Equipment upgrades and network maintenance, and will do its best to inform USER of any such interruptions ahead of time. ACCESSPARKS shall have the unrestricted right to engage subcontractors in rendering Services under this Agreement.
- ACCEPTABLE USE
As a condition of use of the Service, USER warrants to ACCESSPARKS that USER will use the Service in accordance with the Broadband Internet Acceptable Use Policy of ACCESSPARKS as it may be updated from time to time.
The transfer of technology across national boundaries, including electronic transmission thereof, is regulated by the U.S. Government. USER agrees not to export, import or re-export, (including, without limitation by way of electronic transmission) any technology transmitted through ACCESSPARKS Services without first obtaining any required export license or governmental approval. USER agrees it will not directly or indirectly export or re-export such technology to any of those countries listed from time-to-time in supplements to Part 770 to Title 15 of the Code of Federal Regulations in Country Groups Q, S, W, Y or Z. The parties acknowledge that the foregoing lists are subject to regulatory change from time to time.
ACCESSPARKS will cooperate fully with legal authorities in the investigation of suspected crimes or service abuses. USER agrees to indemnify and hold harmless ACCESSPARKS, its agents and representatives, from any and all claims, costs, losses, damages, liabilities and expenses, including reasonable attorneys’ fees for any reason whatsoever, including without limitation, any harm, injury, loss or damage incurred by ACCESSPARKS, or any other party, arising out of USER’s breach of either this lawful use provision or ACCESSPARKS Broadband Internet Acceptable Use Policy.
- COPYRIGHT, TRADEMARK, UNAUTHORIZED USAGE OF DEVICE, FIRMWARE OR SOFTWARE
The Service, any Devices or Equipment, and any firmware or software used to provide the Service or provided to the USER in conjunction with providing the Service, or embedded in the Devices or Equipment, and all Services, information, documents and materials on ACCESSPARKS Websites are protected by trademark, copyright or other intellectual property laws and international treaty provisions. All of ACCESSPARKS websites, corporate names, service marks, trademarks, trade names, logos and domain names (collectively “marks”) are and will at all times remain the exclusive property of ACCESSPARKS. Nothing in this Agreement grants USER the right or license to use any ACCESSPARKS marks.
USER has not been granted any license to use the firmware or software used to provide the Service or provided to the USER in conjunction with providing the Service, or embedded in any Devices or Equipment, other than a nontransferable, revocable license to use such firmware or software in object code form (without making any modification thereto) strictly in accordance with the terms and conditions of this Agreement. USER expressly agrees that any Device or Equipment is exclusively for use in connection with the Service and that ACCESSPARKS will not provide any passwords, codes or other information or assistance that would enable USER to use such Device or Equipment for any other purpose. ACCESSPARKS reserves the right to prohibit the use of any interface equipment that ACCESSPARKS has not provided to the USER. USER hereby represents and warrants that USER possess all required rights, including software and/or firmware licenses, to use any interface equipment that ACCESSPARKS has not provided to USER. In addition, USER shall indemnify and hold ACCESSPARKS harmless against any and all liability arising out of USER’s use of such interface equipment with the Service. USER shall not reverse compile, disassemble or reverse engineer or otherwise attempt to derive the source code from the binary code of the firmware or software.
USER shall not change the electronic serial number or equipment identifier of any Device or perform a factory reset of any Device without prior written consent from ACCESSPARKS. ACCESSPARKS reserves the right to terminate USER’s Service if ACCESSPARKS believes, in ACCESSPARKS sole and absolute discretion, that USER has tampered with any Device. In the event of such termination, USER will remain responsible for any termination fees as provided for in this Agreement. USER shall not attempt to hack or otherwise disrupt the Service or make any use of the Service that is inconsistent with its intended purpose.
USER can best control the risks associated with security, and are therefore solely responsible for maintaining and upholding the account security of their Service. ACCESSPARKS will not be responsible for any disruption of Service, corrupted files or viruses which affect the USER of the Service. It is USER’s responsibility to safeguard USER’s network and equipment through appropriate means (e.g. using commercially available software), from theft, unauthorized use or system corruption. Any detriment caused to the network as a result of USER’s failure to properly secure USER’s network and devices may result in the immediate termination of USER’s Service. USER is entirely responsible for any actions, damages, or costs incurred via their account, regardless of who is using that account.
- SERVICE CHARACTERISTICS
Service Availability – The Service is subject to availability as it is contingent on available ACCESSPARKS facilities and unique signal path conditions between such facilities and the USER premises. Due to the nature of the Service technology, ACCESSPARKS reserves the right to deem the Service unavailable to the USER up to, including, and after the installation. ACCESSPARKS assumes no liability whatsoever for any claims, damages, losses or expenses arising out of or otherwise relating to the unavailability of the Service in USER’s geographical area, for any reason, even where such unavailability occurs after installation of the Service.
Service Plans – ACCESSPARKS offers a range of Service plans with different speeds and data usage. Service plans are subject to availability and may include other promotional terms and conditions. If USER signs up for a Service plan that includes special or promotional offers, such offers may only be in effect for the initial Service Term of the plan. If USER changes or upgrades their Service plan, any special or other promotions may be subject to discontinuance or removal.
Performance Levels – Speed is a function of the traffic experienced upon the wider network architecture of the Internet itself. ACCESSPARKS Services are provided as “up-to” speeds and ACCESSPARKS does not guarantee the maximum Service performance (throughput speeds) levels. ACCESSPARKS will make every reasonable effort to ensure that USERS receive the speeds under the Service plan they signed up for throughout most of a USER’s daily use and reflecting performance under ideal conditions. ACCESSPARKS is not responsible for speeds from points anywhere else on the internet and USER understands that content that USER may access through the Service may be subject to “caching” or several other factors that are beyond ACCESSPARKS control.
Network Management – USER understands, acknowledges and agrees that ACCESSPARKS may use various tools and techniques in order to efficiently and reasonably manage its networks. ACCESSPARKS may employ traffic-management technology to allocate bandwidth across all of its customers and has the right at all times and without notice to remove, restrict access to or make unavailable any information or content residing on ACCESSPARKS servers.
IP Addresses – Internet Protocol (“IP”) addresses are not portable and are not assigned for independent administration or distribution. Customer understands that IP assignments are not guaranteed, and may be modified as required by ACCESSPARKS and/or the American Registry for Internet Numbers (ARIN).
ACCESSPARKS Equipment – ACCESSPARKS will provide USER the authorized wireless Equipment for use with the ACCESSPARKS Service. Only ACCESSPARKS Consumer Premises Equipment (“CPEs”) are permitted and authorized to be connected to the Service. USER will own the CPE installed at the USER location, and ACCESSPARKS will monitor and upgrade said CPE as ACCESSPARKS determines to be necessary and appropriate.
USER Equipment – It is USER’s responsibility to ensure that USER’s computer system meets the current minimum system requirements stated by ACCESSPARKS as being necessary to use the Service. From time to time, the computer equipment required to access and use the Service may change. Accordingly, USER’s computer equipment may cease to be adequate to access the Service. In such event, USER’S sole remedy will be to upgrade computer equipment or terminate this Agreement. It is possible for hardware and software below ACCESSPARKS stated minimum requirements to work on ACCESSPARKS network. However, ACCESSPARKS does not guarantee service with hardware lower than the following requirements and the use of older software can expose USER and USER’s data to viruses and other security risks.
- Windows System Desktop or Laptop Microsoft Windows 10 or newer; Pentium Processor 1 GHz, or equivalent, 1 GB of memory (RAM), 16 GB of free hard drive space, 16bit colors at 1024×768 resolution, and Ethernet card (NIC) or 802.11ac WAN Card (WiFi).
- Macintosh System MAC OS 10.6 or newer; Intel Core 2 Duo processor or newer, 2 GB of memory (RAM), 8 GB of free hard drive space, Ethernet or 802.11ac WiFi Card (NIC).
- CANCELLATION / TERMINATION / CHANGE IN SERVICE
If USER chooses to cancel the Service at any point after the order is placed, but before the Service has been activated, USER will not be invoiced and will not be charged a processing fee. If USER wishes to cancel the Service before Service has been activated, the USER is required to notify ACCESSPARKS of USER’s intent to cancel prior to activation by calling ACCESSPARKS customer service at 888-507-1128.
USER may terminate the Service at any time upon notice to ACCESSPARKS. Termination is effective on the date you contact ACCESSPARKS to cancel the Service or as of a future date designated by USER or ACCESSPARKS, provided ACCESSPARKS can support such future date. HOWEVER, PAID CHARGES ARE NOT SUBJECT TO REFUND SO IF USER CANCELS SERVICE BEFORE THE END OF A BILLING CYCLE, THERE WILL BE NO PRO-RATED REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH PERIODS REMAINING AFTER THE TERMINATION DATE. ADDITIONALLY, IF USER AGREED TO A SERVICE PLAN THAT REQUIRES A MINIMUM TERM COMMITMENT (“SERVICE TERM”), AND SERVICE IS TERMINATED PRIOR TO THE END OF THE SERVICE TERM, USER WILL BE SUBJECT TO AN EARLY TERMINATION FEE as set forth in the Additional Fee Statement (as defined herein).
If USER changes or upgrades the Service plan, any applicable prior Service Term will be terminated and USER will have a new Service Term as applicable to the new Service plan. Upon a change to a Service plan, any special or other promotions applied to USER’s account may be subject to discontinuance or removal if such promotion is no longer available.
Termination of the Service does not affect USER’s obligations under this Agreement, including USER’s obligation to pay all fees for Services rendered prior to termination and any termination, processing and administration fees incurred as a result of such termination. ACCESSPARKS accounts must be paid in full before a cancellation will be considered complete.
If all Equipment provided and owned by ACCESSPARKS is not returned within 30 days of cancellation or termination of Service, USER agrees to pay ACCESSPARKS the fees as set forth in the Additional Fee Statement (as defined herein). USER authorizes ACCESSPARKS and its agents to charge the Equipment replacement charge to the credit card on file with ACCESSPARKS. If ACCESSPARKS is unable to obtain a charge authorization for the full amount due, USER agrees to provide alternative payment in the form of a money order, cashier’s check, or other certified bank check within 10 days of notification of the amount due. USER bears all risk of loss of, theft of, casualty to or damage to the Equipment; from the time it is shipped to the USER until the time (if any) when it is returned to ACCESSPARKS in accordance with this agreement.
- TERMINATION AND SUSPENSION BY ACCESSPARKS
Inappropriate use or abuse of the Services by USER, as determined in the sole discretion of ACCESSPARKS, may result in account suspension, termination, and/or legal action. Inappropriate use or abuse of ACCESSPARKS Services by others can be traced, documented, reported to appropriate authorities and may be prosecuted to the fullest extent of the law.
ACCESSPARKS may terminate your account immediately if it determines, in its sole discretion, that USER has violated any of the provisions of this Agreement, including but not limited to ACCESSPARKS Broadband Internet Acceptable Use Policy. ACCESSPARKS reserves the right to unilaterally terminate or suspend an account at any time, without providing a reason.
Further, ACCESSPARKS may terminate USER’s Service for any reason by providing written notice to USER at least thirty (30) days prior to the termination date.
If USER’s Service is terminated by ACCESSPARKS for any reason by, USER will remain fully liable and responsible to pay any fees that are still owed to ACCESSPARKS pursuant to this Agreement and for all costs ACCESSPARKS incurs to collect such amounts, including, without limitation, collection costs and attorney’s fees.
- FEES, PAYMENT AND BILLING
Fees – Fees include, without limitation, set up or installation fees, monthly Service fees, monthly Equipment fees and other fees as forth below. ACCESSPARKS will invoice fees for Services and any Equipment in advance. USER agrees to pay all federal, state or local taxes arising under this Agreement. If, during the first thirty (30) days of service, the USER is having service or quality issues with the Telephony Service and/or Internet Service which ACCESSPARKS is not able to fix, the USER may cancel the Service and ACCESSPARKS will refund all monies paid (including installation cost).
Additional Fees – All ACCESSPARKS Services are subject to additional fees, including, but not limited to an unreturned Equipment fee or an early termination fee.
Fee Changes – USER acknowledges and agrees that ACCESSPARKS has the right to change its Service fees, additional fees, or add new fees at any time, upon notice to the USER. Notwithstanding the foregoing, if USER agrees to a Service plan with a Service Term of one (1) year or more, then USER’s base monthly Service fees shall not be subject to change during the Service Term, but Equipment fees and additional fees are still subject to change.
USER Charges – USER acknowledges that USER may incur USER-initiated charges while using the Services. For example, charges may be incurred as a result of USER accessing certain information, or purchasing or subscribing to certain offerings, via the Internet. USER agrees that all such charges, including all applicable fees and taxes, shall be paid by USER and are not the responsibility of ACCESSPARKS.
- INSTALLATION AND ACCESS TO USER’S PREMISES
ACCESSPARKS will provide installation Services at the USER premises at an agreed-upon price. As part of the installation process, modifications to the inside wiring in USER’s house may be required, and USER hereby consents to and authorizes any such modifications. USER authorizes ACCESSPARKS, and its employees, agents, contractors, and authorized representatives to enter USER’s premises in order to install, maintain, inspect, repair and remove the Equipment and/or Services. If USER is not the owner of the premises, upon request, USER will supply ACCESSPARKS with the owner’s name and address and written consent or other evidence that USER is authorized to grant access to the premises on the owner’s behalf or ACCESSPARKS may request permission from the owner to install the Services on the premises. This Agreement is contingent upon ACCESSPARKS obtaining a right of entry onto the premises and ACCESSPARKS shall not have any liability if access or right of entry to the premises is denied or limited for any reason. USER will not remove Equipment from the premises, modify the Equipment in any way, or connect the Equipment to any outlet other than the outlet to which the Equipment was initially connected to by the ACCESSPARKS installer. For such charges as ACCESSPARKS may determine, ACCESSPARKS may relocate the Equipment for USER within the premises at USER’s request.
- MOVING AND RECONNECTION
If USER moves during the term of this agreement and would like to relocate the Service, USER must place a relocation request with ACCESSPARKS. This request must contain the requested date of Service termination, plus the address and phone number of the new location, and, the prospective move-in date, and the requested transfer of Service date. Upon receipt of a request from USER, ACCESSPARKS will suspend all monthly fees from the requested termination date until Service relocation is completed. Upon transfer of USER’s account, USER agrees to continue to comply with all terms and conditions of this Agreement and the Service plan originally agreed to. Billing cycle and Service Term will recommence upon activation of ACCESSPARKS Service at the new location.
If ACCESSPARKS is unable to provide Service to the USER’s new location, this Agreement shall terminate and USER shall not be subject to any Early Termination Fees, provided that (i) a ACCESSPARKS technician confirms and verifies that ACCESSPARKS is not able to provide service to the new address or (ii) USER provides proof and ACCESSPARKS confirms that the new location is outside of ACCESSPARKS service area (i.e. copy of utility bill at new address).
If ACCESSPARKS has not received sufficient information from USER to process the relocation order thirty (30) days after Service termination date, this Agreement shall be considered terminated by USER, and any applicable Early Termination Fees will apply. If USER is on month-to-month fees, with no contract commitment, Early Termination Fees will not apply.
- USER OBLIGATIONS
USER shall notify ACCESSPARKS immediately, in writing or by calling ACCESSPARKS customer support line, if any Device is stolen or if USER becomes aware at any time that USER’s Service is being stolen, fraudulently used or otherwise being used in an unauthorized manner. When USER calls or writes, USER must provide an account number and a detailed description of the circumstances of the Device theft, fraudulent use or unauthorized use of Service. Failure to do so in a timely manner may result in the termination of USER’s Service and additional charges. Until such time as ACCESSPARKS receives notice of the theft, fraudulent use or unauthorized use, USER will be liable for all use of the Service using a Device stolen from USER and any and all stolen, fraudulent or unauthorized use of the Service.
USER will be liable for any and all liability that may arise out of the content transmitted by USER or to any person, whether authorized or unauthorized, using USER’s Service or Device. USER shall assure that all use of the Service and content comply at all times with all applicable laws, regulations and written and electronic instructions for use. ACCESSPARKS reserves the right to terminate or suspend USER’s Services and remove any content from the Service, if ACCESSPARKS determines, in its sole and absolute discretion, that such use or content does not conform to the requirements set forth in this Agreement or interferes with ACCESSPARKS ability to provide Services to USER or others. ACCESSPARKS action or inaction under this Section will not constitute any review or approval of USER’s use or content.
USER has been advised and acknowledges that the Internet may contain information, materials, and language that may be deemed adult in nature and inappropriate or offensive. The USER is responsible for all information received, transmitted, and/or stored by the USER and the USER releases ACCESSPARKS from and agrees to indemnify ACCESSPARKS its officers, directors, agents and employees against any and all claims, losses or expenses relating to such information, materials and language. This indemnification shall survive any termination of this Agreement.
- USER COMPLAINT RESOLUTION
ACCESSPARKS is working to provide the best service possible and welcomes USER’s ideas on how ACCESSPARKS can improve the quality of our service. USER can communicate USER’s views to ACCESSPARKS by calling 888-507-1128.
USER EXPRESSLY AGREES THAT USE OF THE SERVICES AND ANY EQUIPMENT IS AT USER’S SOLE RISK. THE SERVICES AND ANY EQUIPMENT PROVIDED TO THE USER BY ACCESSPARKS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, OR MERCHANTABILITY. ACCESSPARKS DOES NOT WARRANT (i) THE UNINTERRUPTED, TIMELY OR SECURE USE OF THE SERVICE; (ii) THAT THE FUNCTIONS CONTAINED IN THE SERVICES OR ANY EQUIPMENT WILL MEET USER’s REQUIREMENTS; (iii) THAT THE SERVICES WILL BE ERROR-FREE OR FREE OF ANY VIRUSES, WORMS, SPAM, POP-UP ADVERTISING, SPYWARE, ADWARE OR OTHER HARMFUL COMPOMNENTS; OR (iv) THAT ANY PERSONAL INFORMATION, NON PERSONAL INFORMATION, DATA OR FILES USER SENDS OR RECEIVES VIA THE SERVICE WILL BE TRANSMITTED IN UNCORRUPTED FORM, WITHIN A REASONABLE TIME, OR FREE FROM UNAUTHORIZED ACCESS BY OTHERS OR THAT OTHER USERS WILL BE UNABLE TO GAIN ACCESS TO USER’S COMPUTER OR DEVICE. STATEMENTS AND DESCRIPTIONS CONCERNING THE SERVICE OR DEVICE, IF ANY, BY ACCESSPARKS OR ACCESSPARKS AGENTS OR INSTALLERS, WHETHER ORAL OR WRITTEN, ARE INFORMATIONAL ONLY AND ARE NOT GIVEN AS A WARRANTY OF ANY KIND. SOME STATES DO NOT ALLOW LIMITATIONS ON THE SCOPE OF A LIMITATION OF WARRANTY OR HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO USER.
LIMITED WARRANTY – ACCESSPARKS WARRANTS THAT IT WILL USE REASONABLE EFFORTS TO RENDER SERVICES PURSUANT TO THIS AGREEMENT IN A TIMELY, PROFESSIONAL AND WORKMANLIKE MANNER IN ACCORDANCE WITH TIMELINES ESTABLISHED HEREIN. ANY CLAIM FOR BREACH OF THE FOREGOING WARRANTY MUST BE BROUGHT WITHIN SIXTY (60) DAYS AFTER USER’s ACTUAL DISCOVERY OF ANY DEFECT AND PRIOR TO THE EXPIRATION OF SIX (6) MONTHS FROM THE DATE THE APPLICABLE SERVICES WERE RENDERED. ACCESSPARKS WILL HAVE NO LIABILITY FOR ANY CLAIM MADE AFTER SUCH TIME. ACCESSPARKS DOES NOT WARRANT, HOWEVER, THAT YOUR USE OF ANY SERVICES WILL BE UNINTERRUPTED OR THAT THE OPERATION OF THE SERVICES WILL BE ERROR-FREE OR SECURE. ACCESSPARKS’ ENTIRE LIABILITY AND USER’s EXCLUSIVE REMEDY IN CASE OF BREACH OF THIS WARRANTY SHALL BE, AT ACCESSPARKS SOLE OPTION, EITHER RETURN OF ALL OR A PORTION OF THE SERVICE FEES PAID FOR THE CURRENT MONTH OF SERVICE, OR REPLACEMENT OR REPAIR OF CONNECTION SERVICES OR PRODUCTS. THIS IS A LIMITED WARRANTY AND IS THE ONLY WARRANTY MADE BY ACCESSPARKS. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO LIMITATIONS MAY NOT APPLY TO THE USER. IF ANY UNAUTHORIZED MODIFICATIONS ARE MADE TO THE EQUIPMENT OR SERVICES BY USER DURING THE WARRANTY PERIOD, IF THE SERVICES OR PRODUCTS ARE SUBJECT TO ABUSE, ACCIDENT, IMPROPER USE, OR IF USER BREACHES THE TERMS OF THIS AGREEMENT, THEN THIS WARRANTY SHALL IMMEDIATELY BE TERMINATED.
OTHER THAN WARRANTIES AS TO THE DEVICE EXPRESSLY SET FORTH IN THE DOCUMENTATION PROVIDED WITH THE DEVICE AND THE RETAIL CUSTOMER LIMITED WARRANTY EXPRESSLY SET FORTH THEREIN, ACCESSPARKS MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED IN REGARDS TO THE DEVICE OR EQUIPMENT, AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY, FITNESS OF THE DEVICE FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OR ANY WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE OR ANY WARRANTY THAT THE DEVICE OR ANY FIRMWARE OR SOFTWARE IS “ERROR FREE” OR WILL MEET USER’s REQUIREMENTS. THE FOREGOING WILL NOT BE DEEMED TO LIMIT ANY DISCLAIMER OR LIMITATION OF WARRANTY SET FORTH IN THE DOCUMENTATION PROVIDED WITH THE DEVICE.
- LIMITATION OF LIABILITY / DISCLAIMER OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ACCESSPARKS OR ITS AFFILIATES OR EACH OF THEIR RESPECTIVE MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, REPRESENTATIVES, CONTRACTORS OR AGENTS OR ANY OF THEIR SUCCESSORS AND ASSIGNS BE LIABLE TO THE USER OR ANY THIRD PARTY WITH RESPECT TO THE SERVICE OR THE SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATIONS AND EXCLUSIONS HEREIN MAY NOT APPLY TO USER. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF ACCESSPARKS UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED THE SERVICE CHARGES WITH RESPECT TO THE AFFECTED TIME PERIOD.
ADDITIONALLY, ACCESSPARKS WILL HAVE NO LIABILITY (i) FOR ANY AMOUNT IN EXCESS OF THE SERVICE CHARGES WITH RESPECT TO THE AFFECTED TIME PERIOD; (ii) FOR ANY THIRD-PARTY FEES OR CHARGES, INCLUDING BUT NOT LIMITED TO, BANKING FEES, OVERDRAFT FEES, MOBILE PHONE OR OTHER WIRE LINE CHARGES, TECHNICIAN CHARGES, OR OTHER SIMILAR CHARGES; (iii) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER; (iv) FOR DATA LOSS OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; (v) FOR ANY DAMAGES OR LOSS DUE TO USER’S FAILURE TO BACK UP ANY EQUIPMENT OR ANY LACK OF OR BREACH OF SECURITY USER, OR ANY OTHER PARTY MAY EXPERIENCE OR BE EXPOSED TO WHILE USING THE SERVICE; (vi) FOR CUSTOMER”S USE OF THE SERVICE FOR OR IN CONNECTION WITH ANY HIGH-RISK OR UNLAWFUL USES, OR ANY USE THAT VIOLATES THIS AGREEMENT; OR (vii) FOR ANY MATTER BEYOND ACCESSPARKS REASONABLE CONTROL.
ACCESSPARKS WILL NOT BE LIABLE FOR ANY DELAY OR FAILURE TO PROVIDE THE SERVICE, INCLUDING 911 DIALING, AT ANY TIME OR FROM TIME TO TIME, OR ANY INTERRUPTION OR DEGRADATION OF VOICE QUALITY THAT IS CAUSED BY ANY OF THE FOLLOWING: AN ACT OR OMISSION OF AN UNDERLYING CARRIER, SERVICE PROVIDER, VENDOR OR OTHER THIRD PARTY; EQUIPMENT, NETWORK OR FACILITY FAILURE; EQUIPMENT, NETWORK OR FACILITY UPGRADE OR MODIFICATION; FORCE MAJEURE EVENTS SUCH AS (BUT NOT LIMITED TO) ACTS OF GOD, ACTS OF NATURE, STRIKES, FIRE, WAR, RIOT, ACTS OF TERRORISM AND GOVERNMENT ACTIONS; EQUIPMENT, NETWORK OR FACILITY SHORTAGE; EQUIPMENT OR FACILITY RELOCATION; SERVICE, EQUIPMENT, NETWORK OR FACILITY FAILURE CAUSED BY THE LOSS OF POWER TO THE USER; OUTAGE OF, OR BLOCKING OF PORTS BY, USER’s ISP OR BROADBAND SERVICE PROVIDER OR OTHER IMPEDIMENT TO USAGE OF THE SERVICE CAUSED BY ANY THIRD PARTY; ANY ACT OR OMISSION BY USER OR ANY PERSON USING THE SERVICE OR DEVICE PROVIDED TO THE USER; OR ANY OTHER CAUSE THAT IS BEYOND ACCESSPARKS CONTROL, INCLUDING, WITHOUT LIMITATION, A FAILURE OF OR DEFECT IN ANY DEVICE, THE FAILURE OF AN INCOMING OR OUTGOING COMMUNICATION, THE INABILITY OF COMMUNICATIONS (INCLUDING, WITHOUT LIMITATION, 911 DIALING) TO BE CONNECTED OR COMPLETED, OR FORWARDED. ACCESSPARKSS AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL IN NO EVENT EXCEED THE SERVICE CHARGES WITH RESPECT TO THE AFFECTED TIME PERIOD.
IN NO EVENT SHALL ACCESSPARKS AGGREGATE LIABILITY UNDER OR ARISING OUT OF THIS AGREEMENT EXCEED THE AMOUNTS PAID BY USER FOR THE SERVICES IN THE TWELVE (12) MONTHS PRIOR TO THE INCIDENT GIVING ACCESSPARKS TO A CLAIM. NOTWITHSTANDING THE FOREGOING, SOME JURISDICTIONS MAY NOT ALLOW A LIMITATION ON LIABILITY FOR NEGLIGENCE THAT CAUSES DEATH OR PERSONAL INJURY, AND ACCESSPARKS LIMITS ITS LIABILITY IN SUCH JURISDICTIONS ONLY TO THE DEGREE ALLOWED BY APPLICABLE LAWS. EXCEPT FOR THE PAYMENT OF FEES DUE BY USER HEREUNDER, NEITHER PARTY WILL BE LIABLE FOR ANY FAILURE OR DELAY IN PERFORMANCE UNDER THE AGREEMENT WHICH MIGHT BE DUE, IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, TO ANY CONTINGENCY, DELAY, FAILURE, OR CAUSE OF ANY NATURE BEYOND THE REASONABLE CONTROL OF SUCH PARTY, INCLUDING WITHOUT LIMITATION ACTS OF NATURE, COURT OR GOVERNMENT.
USER agrees to defend, indemnify and hold ACCESSPARKS its officers, directors, agents and employees harmless from any claims, losses and damages, including attorney’s fees, resulting from USER’s violation of any of the provisions of this Agreement or USER’s placement or transmission of any materials or content onto ACCESSPARKS servers or through its network, or from any and all use of USER’s account, with or without USER’s knowledge or consent, or from all claims, damages, fines, penalties, costs and expenses (including, without limitation, attorney fees) related to any action taken by ACCESSPARKS as part of ACCESSPARKS investigation of a suspected violation of this Agreement or as a result of its conclusion that a violation of this Agreement has occurred, or to USER’s use of or inability to use ACCESSPARKS Services, Equipment, bundled software, Internet or VoIP, including, without limitation, 911 dialing.
Relationship – USER’s relationship with ACCESSPARKS is that of an independent contractor. USER is not an agent of ACCESSPARKS, and USER has no authority to obligate ACCESSPARKS by contract or otherwise.
Third Party Beneficiaries – No provision of this Agreement provides any person or entity not a party to this Agreement with any remedy, claim, liability, reimbursement, or cause of action or creates any other third party beneficiary rights.
Survival – The provisions of this Agreement that by their sense and context are intended to survive the termination or expiration of this Agreement shall survive
Transferability and Assignment – USER shall not sell, transfer or assign this Agreement. USER’s account and right to use ACCESSPARKS Services and system are not transferable without ACCESSPARKS prior written consent. USER agrees to protect its password and account and to keep them secure from unauthorized USERs and use, and to be solely responsible for the protection and security of USER’s password and account information.
Notices – Notifications of either party to this Agreement shall be effective upon receipt, or refusal of delivery, when deposited in the United States Mail, first class mail, certified or return receipt requested, postage prepaid, or when sent by a telefax, email, or a nationally recognized overnight delivery service, to ACCESSPARKS at 7660 Fay Ave #368, La Jolla, CA 920347 or to the address of Customer set forth on ACCESSPARKS records or such other address provided for such purposes.
Proprietary Rights – ACCESSPARKS grants USER a non-exclusive, non-transferable license to use the products and Services provided hereunder. Title and property rights, including all intellectual property rights to such products and Services, is and shall remain with ACCESSPARKS, whether or not they are embedded in any product. USER recognizes that the products and Services used hereunder constitute valuable trade secrets of ACCESSPARKS and USER shall use their best efforts to protect and keep confidential any and all products and Services used by USER and shall not attempt to copy, examine, in any way alter, or reengineer, reverse engineer, tamper with, or otherwise misuse such products and Services.
Jurisdiction/Venue/Choice of Law – USER agrees that exclusive jurisdiction for any claim or dispute with ACCESSPARKS or relating in any way to USER’s account or USER’s use of the Services resides in the courts of California and that this Agreement shall be governed by California law. USER expressly consents to the exercise of personal jurisdiction in the courts of California in connection with any such dispute. If an action at law or in equity is necessary to enforce or interpret the terms of this Agreement or compel performance thereof, the substantially prevailing party shall be entitled to reasonable attorney’s fees and costs in addition to any other relief to which such party may be entitled.
Amendments – ACCESSPARKS may modify this Service Agreement from time to time, and USER’s continued use of the Service following notice of such modification shall be deemed to be USER’s acceptance of such modification. If USER does not agree to any modification of this Agreement, USER must immediately stop using the Service and notify ACCESSPARKS of USER’s desire to cancel the Service.
Information – USER hereby acknowledges that ACCESSPARKS and its affiliates may retain and use any information, comments or ideas conveyed by USER relating to the Service (including any products and services made available on the Service). This information may be used to provide USER with better service. ACCESSPARKS may open and maintain a Customer file.
Entire Agreement – This Agreement, including the Service Quote and any and all other documents and ACCESSPARKS policies referenced herein, constitutes the entire agreement between ACCESSPARKS and USER pertaining to the subject matter hereof. ACCESSPARKS failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.
Severability – In the event that it is determined by a court of competent jurisdiction as a part of a final non-appealed judgment that any provision of this Agreement (or part thereof) is void, invalid, illegal, or otherwise unenforceable, such provision will be enforced as nearly as possible in accordance with the stated intention of the parties, while the remainder of the Agreement will remain in full force and effect.
USER represents and warrants to ACCESSPARKS that USER is of lawful age to enter into this Agreement and that (i) USER has the full right, power and authority to enter into this Agreement and to perform the acts required of USER hereunder; and (ii) the acceptance of this Agreement by USER, and the performance by USER of its obligations and duties hereunder, do not and will not violate any agreement to which USER is a party or by which it is otherwise bound.
By using and accepting Service from ACCESSPARKS, USER acknowledges that they have read and understand the terms and conditions of this Agreement and agrees to be legally bound by all of the terms and conditions of this Agreement and any associated documents, the same as if USER had physically signed this Agreement. This Agreement supersede all other written and oral communications or agreements with regard to the subject matter. Any waiver, modification or variation of any term or condition of this Agreement shall only be effective if in writing and/or in the form of a business contract signed by an authorized officer of ACCESSPARKS
By providing ACCESSPARKS with USER’s telephone number, cell phone number(s), or email address, USER gives consent for ACCESSPARKS, or any of ACCESSPARKS agents (including collection agents), to contact USER at these numbers or email address, or any other phone number or email address that is later acquired for USER, and, to leave live or pre-recorded messages, text messages, or emails to the extent that such are necessary to enforce any part of this Agreement. For greater efficiency, calls may be delivered by an auto-dialer.
BY USER’s USE AND ACCEPTANCE OF THE SERVICE, USER IS INDICATING THAT USER HAS READ, UNDERSTOOD AND AGREED TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.
Effective date: January, 2017
AccessParks Services are designed and targeted to U.S. audiences and are governed by and operated in accordance with the laws of the U.S. If Customer is not a U.S. citizen or does not reside in the U.S., Customer voluntarily consents to the collection, transfer, use, disclosure and retention of Customer Personal Information in the U.S. Customer also agrees to waive any claims that may arise under Customer’s own national laws.
When Customer uses the Service, the Personal Information (as defined below) Customer sends and receives is transmitted over a wireless network, and may be subject to interception by unauthorized third parties who seek to do you harm. While it is AccessParks’ objective to take reasonable measures to reduce the risk that unauthorized third parties will be able to intercept the information Customer sends and receives through the Service, AccessParks cannot and does not make any guarantee that transmissions over the Internet are 100% secure or error-free.
AccessParks recommends that you use caution when sending any Personal Information over the Internet and use encryption technology whenever possible, such as websites that have the “https” designation in the website’s address bar and show a padlock icon in the browser’s window.
AccessParks does not knowingly collect, solicit or use Personal Information from anyone under the age of 13. If Customer is under age 13, please do not attempt to register for the Services or send any Personal Information about yourself to AccessParks. If AccessParks learns that AccessParks has collected Personal Information from a child under age 13, AccessParks will delete that information as quickly as possible to the extent technically feasible. If Customer believes that its child under age 13 may have provided AccessParks Personal Information, please contact AccessParks at .firstname.lastname@example.org.
Your California Privacy Rights
- For all requests, include Customer’s full name, street address, city, state and zip code.
- In an email request, Customer must state “Re: Your California Privacy Rights” in the subject line and send Customer email to email@example.com.
- In a postal request, Customer must send a letter or post card to:
7660 Fay Ave #368
La Jolla, CA 92037
Attention: Your California Privacy Rights
AccessParks collects and stores various types of information about Customers and Customers’ use of the Service via the AccessParks website, Help Desk and call centers, postal mail, remote kiosks, the AccessParks Facebook Page or other social network platforms or by other means, generally classified as Personal Information and Non- Personal Information.
Generally, AccessParks gathers and uses Personal Information internally in connection with providing the Service to Customer, including to personalize, evaluate and improve the Service and AccessParks’ ability to provide the Service to Customer, to contact Customer, to respond to and fulfill Customer requests regarding the Service, and to analyze how Customer uses the Service.
AccessParks may share Your Personal Information with its Affiliates and with other third parties as described below:
What Information does AccessParks collect and how does AccessParks use this Information?
Personal Information is the information Customer provides to AccessParks voluntarily or passively through Customer use of the Service and/or website, and which is directly associated with or reasonably linked to a specific person, computer or device. For example, through the registration process, when the equipment to provide the Service is installed, maintained or upgraded at Customer’s premises, when Customer contacts AccessParks regarding the Service, and through Customer account settings, AccessParks collects and stores Personal Information such as Customer name, email address, phone number, billing address and billing information (such as credit card account number or other financial account information), service address, and the nature of any of Customer devices or other property making use of the Service. Customer may be required to provide certain Personal Information to AccessParks in order to register with AccessParks, to assist AccessParks in improving Customer’s Service or troubleshooting problems Customer is experiencing with the Service, Customer computer or device, or otherwise to improve the quality of the Service.
AccessParks will communicate with Customer if Customer has provided AccessParks the means to do so. For example, if Customer has given AccessParks Customer’s email address or phone number, AccessParks will email or call Customer about Customer use of the Service or product improvements or upgrades, and other transactional information about Customer Service.
AccessParks may also combine Customer Personal Information with additional Personal Information obtained from AccessParks Facebook Pages or other social network platforms, its Affiliates, its Operational Service Providers (third party owned companies that provide or perform services on AccessParks’ behalf, to help serve Customer better and to perform functions in order to support AccessParks businesses and operations), or other companies, such as credit bureaus, background check firms, and marketing research companies.
Some forms of Non-Personal Information as described below will be classified as Personal Information if required by applicable law or when such information is directly associated with or reasonably linked to a specific person, computer or device, or is combined with other forms of Personal Information.
When you visit AccessParks’ website, AccessParks will collect various types of Non-Personal Information, such as information on AccessParks server logs from Customer’s browser or device, which may include Customer IP address, unique device identifier, “cookie” information, the type of browser and/or device you’re using to access the Service, and the page or feature Customer requested. (IP Address and device identifiers are traditionally classified as Non-Personal Information, unless AccessParks is required to do so otherwise under applicable law.) Cookies” and “web beacons” are text file identifiers AccessParks transfers to Customer’s browser or device that allow AccessParks to recognize Customer’s browser or device and tell AccessParks how and when pages and features on the AccessParks website are visited, by how many people, and other activity on the website.
Technology is improving every day and to improve AccessParks’ Services’ operation and function AccessParks may introduce new technologies and monitoring techniques without advance notice or consent from Customer. AccessParks may also use third party providers to conduct such internal analyses.
AccessParks also collects and stores Network Information, information about Customer access to, and use of, the AccessParks network, which may or may not be directly associated with or reasonably linked to a specific person, computer or device. For example, AccessParks may collect and store information about the performance of the Provider Equipment installed on Customer property or at Customer premises, when Customer is using the Service, the various devices Customer is using to access the Service, the amount of data Customer is transmitting and receiving, the content of the data Customer are transmitting and receiving, the websites Customer is visiting, and any other information that is transmitted over the AccessParks network. AccessParks may also aggregate Network Information from multiple subscribers and AccessParks will share such aggregated Non-Personal information about the overall performance of the AccessParks Service and network with our Affiliates and other third parties. Aggregated information does not identify a specific individual, computer or device.
How we use Network Information:
We use Network Information to monitor and enhance the performance of the AccessParks network. AccessParks will not monitor the content of the websites viewed or email communications as part of AccessParks’ standard network management. Generally, AccessParks will only monitor and preserve the following Network Information:
- When Customer is using the Service;
- How Customer is using the Service, such as monitoring traffic patterns regarding websites visited, amount of data being sent or received, or other activity;
- The amount of data Customer is transmitting and receiving through the Service; and
- General information regarding the performance of the Provider Equipment installed on Customer’s property or at Customer’s premises, and its interaction with the rest of AccessParks’ network.
However, AccessParks reserves the right to, and may, monitor, access, review and preserve any Network Information and/or content in the following situations:
- In response to an inquiry from Customer or an another Authorized User on Customer’s account regarding Customer or their use of the Service or problems Customer or they are experiencing using the Service;
- If AccessParks has reason to believe Customer is using the Service in violation of Customer’s Service Agreement or any applicable statutes, rules, ordinances or regulations;
- If AccessParks has reason to believe Customer use of the Service is negatively affecting other Customers; or
- When AccessParks is required by law or legal process to do so, or when AccessParks a good faith belief that AccessParks is required by law or legal process to do so.
How is Personal Information used for marketing and advertising purposes?
AccessParks will use Personal Information to send Customer marketing and advertising messages related to AccessParks’ Service and website using Customer’s email address, postal address, or telephone number (for voice, texts, and pre-recorded calls). AccessParks may deliver a marketing or advertising message based on Customer visits to AccessParks website, which will be general advertising or “Contextual Advertising,” which is advertising based on the subject matter or the content of the specific website page or subject matter. AccessParks may also send Customer “First Party Advertising,” which is advertising that is customized or personalized based on a history of Customer’s use of our Services (possibly combined with information from our Facebook fan page or other social network platforms). First Party Advertising is based solely on a combination of information AccessParks collects from Customer – not from Customer’s visits to other websites across the Internet.
Customer may opt-out of First Party Advertising but not Contextual Advertising. No Personal Information is used to deliver Contextual Advertising; it automatically will appear based on the content or webpage Customer is viewing. And Customer may continue to receive general advertising if Customer opts-out of First Party Advertising, it will not be customized or personalized for Customer.
AccessParks does not provide third party “Network Advertising,” which is advertising based on Customer’s overall Internet usage across different third party websites or online services. Multiple third party websites and online services are involved in this tailored or personalized advertising process, in essence a “network” of advertising providers.
Because AccessParks does not provide network ads, AccessParks does not recognize the “Do Not Track” settings on various Internet browsers. AccessParks does not engage or allow third parties to track you across the Internet and across time for advertising purposes.
Links to other websites or online services
Will AccessParks share Customer Personal Information?
AccessParks will not rent, sell or disclose Personal Information to anyone not related to AccessParks for marketing or promotional purposes, unless in connection with a potential or actual sale, merger or a corporate restructuring by or of AccessParks. (See “For Business Transfers” below for more information.) AccessParks will share Customer Personal Information with its Affiliates and with other third parties as described in this section for the following reasons:
- To Our Affiliates. AccessParks relies on various Affiliates in order to provide the Service to Customers. These are companies that are related to AccessParks by common ownership or control. AccessParks may share Personal Information and Non-Personal Information with any of its Affiliates for business, operational, promotional and/or marketing and advertising purposes.
- To Operational Service Providers: AccessParks and its Affiliates contract with other companies and people to perform tasks or services on AccessParks’ behalf and need to share Customer Personal Information to provide products or services to Customers. For example, AccessParks may use a payment processing company to receive and process Customer’s ACH or credit card transactions for AccessParks, or AccessParks may contract with third parties to assist AccessParks in optimizing AccessParks’ network. Unless AccessParks tells Customer differently, AccessParks does not grant its Operational Service Providers any right to use the Personal Information AccessParks shares with them beyond what is necessary to assist AccessParks.
- For Business Transfers/Restructuring: AccessParks may choose to buy or sell assets, or AccessParks may sell assets or be sold. In these types of transactions, customer Personal Information is typically one of the business assets that would be disclosed and transferred. Also, if AccessParks (or AccessParks’ assets) are acquired, or AccessParks goes out of business, enter bankruptcy, or go through some other change of control, including restructuring, re-organization or financing arrangements, Personal Information could be one of the assets disclosed, transferred to or acquired by a third party.
- When Required by Law or in Response to Legal Process: AccessParks reserves the right to access, read, preserve, and disclose any Personal Information to which AccessParks has access if AccessParks is required by law or legal process to do so, or if AccessParks has a good faith belief that AccessParks is required by law or legal process to do so.
Is Customer Personal Information secure?
AccessParks endeavors to protect the privacy of Customer’s account and other Personal Information AccessParks holds in its records using reasonable administrative, technical and physical security measures. However, AccessParks cannot and does not guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of Personal Information at any time.
Customer’s account is protected by a password for Customer privacy and security. It is Customer’s responsibility to prevent unauthorized access to Customer’s account and Personal Information by selecting and protecting Customer password and/or other sign-on mechanism appropriately and limiting access to Customer computer, tablet or device and browser by signing off after Customer has finished accessing Customer’s account. Customer is required to notify us immediately if Customer’s password or account has been disclosed to a person whose name does not appear on Customer’s account, even if you have allowed such disclosure. Customer understands, acknowledges and agrees that Customer is solely responsible for any use of AccessParks Services via Customer’s username and password.
Additionally, if Customer contacts AccessParks, AccessParks will ask Customer for verification of Customer’s identification and account. AccessParks will not send an email or text, nor should Customer respond to any email or text communications asking for any sensitive or confidential Personal Information, such as social security number, bank account or credit card account number, or a driver’s license number. If Customer receives an email or text requesting any such information from AccessParks or someone that claims they are with AccessParks or Our Affiliates please contact our Privacy Administrator immediately: firstname.lastname@example.org
For AccessParks’ IT Support Services as detailed in our Service Agreement, the code that allows AccessParks to access Customer’s computer desktop to help your resolve technical problems is limited only for that specific session. AccessParks is not able to access Customer’s Computer without Customer’s knowledge, affirmative consent and involvement.
What Personal Information can Customers access, modify and/or delete?
Generally, Customer may access the following Personal Information in Customer’s account:
- Full name
- Username and password
- Email address
- Telephone number
- Billing and Service address
- Account and billing information
By contacting AccessParks at email@example.com, or through any online access portal AccessParks may create to enable Customers to view and modify Customer account settings, Customer may access, and, in some cases, edit or delete the Personal Information listed above. For example, AccessParks may retain historic email, billing and/or Service addresses for security and verification purposes. Customer may not delete such information.
When Customer updates Personal Information, however, AccessParks may maintain a copy of the unrevised information in AccessParks’ records for internal security reasons and recordkeeping. Some information may remain in AccessParks’ records after it is modified, amended or deleted by Customer or AccessParks. AccessParks may use any aggregated data derived from or incorporating Customer’s Personal Information after Customer updates or deletes it, but not in a manner that would identify Customer personally. AccessParks may also maintain Personal Information regarding Customer and Customer’s use of the Service after Customer is no longer a AccessParks customer as required by AccessParks’ business practices, by law, and/or tax reporting purposes.
The information Customer can view, update, and delete may also change. If Customer has any questions about viewing or updating information AccessParks has on file about Customer, please contact AccessParks at firstname.lastname@example.org.
What third party disclosure choices do Customers have?
Customer can always choose not to disclose Personal Information to AccessParks; however, certain Personal Information is necessary for AccessParks to provide the Service to Customer. Customer may opt out of sharing Personal Information with Our Affiliates only for marketing or advertising purposes, but not for business or operational purposes.
Customer may opt out of email marketing and advertising from AccessParks or its Affiliates using the “Unsubscribe” mechanism in each email. Before AccessParks sends Customer a text for any reason, or sends Customer a pre-recorded call that contains advertising or marketing information, AccessParks will secure Customer’s prior written express consent, which can be given via a voice recording, email, text message, postal mail, or telephone key press. Non-telemarketing pre-recorded calls do not require Customer’s prior express consent in writing, unless they are sent to a wireless device. Customer understands, acknowledges and agrees that such texts and pre-recorded telemarketing calls may be sent using an auto-dialer and are not conditioned on your purchase of the Service. Customer may opt out of receiving text messages any time by replying “STOP” or “UNSUBSCRIBE” to the text message. Customer may opt out of receiving pre-recorded calls by the opt-out instructions in the call. However, Customer will continue to receive calls related to debt-collection and Customer’s current Service. Customer may also opt-out of First Party Advertising, but not Contextual Advertising, as detailed in the “Use of Personal Information for Marketing or Advertising Purposes” section above.
If you have any questions or concerns regarding AccessParks’ privacy practices and policies, please contact AccessParks at email@example.com.