GOT QUESTIONS? WE'VE GOT ANSWERS!
Addressing Common Queries Shared by Peers in Your Industry.
Q: What makes AccessParks different from other internet service providers?
A: AccessParks specializes in delivering enterprise-grade, managed Broadband services to high-density and remote locations. Our unique approach includes no upfront costs for the venue owner, a focus on operational excellence, and real-time performance dashboards to ensure quality service and guest satisfaction.
Q: How does AccessParks ensure reliable internet connectivity in remote locations?
A: We utilize a combination of millions of fiber points-of-presence worldwide and the latest 5G technologies to deliver fiber-speed internet anywhere within 6-8 weeks. Our designs are optimized for challenging environments, ensuring reliable connectivity regardless of location.
Q: Can AccessParks provide internet services without direct fiber-optic connections to a property?
A: Yes, we can deliver the same high-speed internet services using carrier-grade microwave technology as an alternative to direct fiber-optic connections. This method is both reliable and capable of achieving speeds of 1,000 to 10,000 Mbps at a fraction of the cost.
Q: What is “Broadband” and why is it important?
A: Broadband, as defined by the FCC, is internet service with 25 Mbps download speed or higher. It’s crucial for supporting today’s internet demands, especially with the rise of streaming video, online gaming, remote work, and more, which require high-speed, reliable connections.
Q: How quickly can AccessParks deploy its Broadband services?
A: Our team can deploy cutting-edge Broadband technology to any location across the globe within 45 to 90 days, ensuring rapid access to high-speed, reliable internet service.
Q: What support does AccessParks offer to ensure uninterrupted service?
A: AccessParks provides dedicated 24/7 support and proactive network management to maintain reliable and seamless internet service, addressing any issues swiftly to minimize downtime.
Q: How does AccessParks’ solution benefit property owners and operators?
A: Our Broadband service enhances property appeal, boosts guest/resident satisfaction, and can unlock up to 20% more income by encouraging longer stays and potentially offering premium internet services, all without any upfront costs.
Q: What kind of equipment does AccessParks use?
A: We use enterprise-grade equipment tailored to each property’s specific needs, ensuring optimal performance and reliability. Our technology is designed to withstand various environmental conditions, from extreme temperatures to dense tree coverage.
Q: Is the installation process disruptive to daily operations?
A: Our experienced team ensures a swift and efficient installation with minimal disruption to your property’s daily operations. We’re committed to maintaining the aesthetics of your location while delivering superior internet access.
Q: How can I monitor the performance of the Broadband service?
A: AccessParks provides customized dashboards for owners and operators, offering real-time insights into network performance, usage statistics, and guest satisfaction, enabling informed decisions and proactive management.
Q: How can AccessParks handle the high demand for Wi-Fi in my RV park during peak hours?
A: AccessParks designs and implements broadband solutions specifically tailored for high-density environments like RV parks. Our enterprise-grade systems ensure that thousands of guests can stream, work, and play online simultaneously, even during peak usage times, without compromising speed or reliability.
Q: Will the internet service reach every corner of my RV park, including remote or densely wooded areas?
A: Yes, our advanced network design and deployment techniques take into account the unique challenges of outdoor and expansive properties. We utilize strategic placement of access points and state-of-the-art technology to ensure comprehensive coverage across the entire park, regardless of terrain or natural obstacles.
Q: What kind of speeds can my guests expect from AccessParks’ Wi-Fi service?
A: Guests at your RV park can enjoy broadband speeds suitable for streaming high-definition video, engaging in video conferencing, online gaming, and other high-bandwidth activities. Our solutions are scalable to meet the specific needs of your park and its guests, ensuring they have the fast and reliable connection they expect.
Q: Can AccessParks provide Wi-Fi service that supports the needs of remote workers and digital nomads?
A: Absolutely. Our broadband service is designed to cater to the needs of remote workers and digital nomads, providing them with the necessary speed and reliability to work effectively from your RV park. This makes your park an attractive destination for the growing segment of the workforce who blend travel with work.
Q: How does the installation of AccessParks’ Wi-Fi service benefit my RV park financially?
A: Implementing our Wi-Fi service can significantly enhance your park’s appeal, leading to increased bookings, longer stays, and the potential for premium service offerings. This not only boosts your revenue but also elevates your park’s competitive edge in the market, all without any upfront installation costs to you.
Q: How does AccessParks’ broadband solution enhance the value of my manufactured housing community or residential area?
A: Our broadband services not only elevate the living experience by offering high-speed, reliable internet access but also significantly enhance your property’s appeal and market value. This improvement can translate into higher resident satisfaction, increased demand, and the potential for higher rental rates or property values.
Q: Can AccessParks handle the unique challenges of providing internet to a densely populated residential community?
A: Absolutely. Our expertise in delivering broadband to high-density areas, including MHCs and residential communities, means we’re adept at overcoming the unique challenges these environments present. We ensure comprehensive coverage and seamless connectivity, regardless of population density or geographical barriers.
Q: What kind of internet speeds can residents expect with AccessParks?
A: Residents can enjoy speeds up to 1,000 Mbps, facilitating everything from remote work and online learning to high-definition streaming and gaming. Our solutions are designed to meet the bandwidth demands of today and scale for the needs of tomorrow.
Q: Will residents notice any disruption during the installation of AccessParks broadband services?
A: Our installation process is designed to be as unobtrusive as possible, with minimal disruption to residents’ daily lives. We work efficiently and effectively to ensure a quick and smooth setup, so your community can start enjoying the benefits of high-speed internet without significant downtime.
Q: How does AccessParks support community owners in managing and monitoring their broadband service?
A: We provide a customized owner dashboard that offers detailed insights into network performance, usage patterns, and resident satisfaction. This tool empowers community owners with the information needed to manage their broadband service proactively, ensuring optimal performance and addressing any issues promptly.
Q: What makes AccessParks different from other internet service providers?
A: AccessParks specializes in delivering enterprise-grade, managed broadband services to high-density and remote locations. Our unique approach includes no upfront costs for the venue owner, a focus on operational excellence, and real-time performance dashboards to ensure quality service and guest satisfaction.
Q: How does AccessParks ensure reliable internet connectivity in remote locations?
A: We utilize a combination of millions of fiber points-of-presence worldwide and the latest 5G technologies to deliver fiber-speed internet anywhere within 6-8 weeks. Our designs are optimized for challenging environments, ensuring reliable connectivity regardless of location.
Q: Can AccessParks provide internet services without direct fiber-optic connections to a property?
A: Yes, we can deliver the same high-speed internet services using carrier-grade microwave technology as an alternative to direct fiber-optic connections. This method is both reliable and capable of achieving speeds of 1,000 to 10,000 Mbps at a fraction of the cost.
Q: What is "Broadband" and why is it important?
A: Broadband, as defined by the FCC, is internet service with 25 Mbps download speed or higher. It's crucial for supporting today's internet demands, especially with the rise of streaming video, online gaming, remote work, and more, which require high-speed, reliable connections.
Q: How quickly can AccessParks deploy its broadband services?
A: Our team can deploy cutting-edge broadband technology to any location across the globe within 45 to 90 days, ensuring rapid access to high-speed, reliable internet service.
Q: What support does AccessParks offer to ensure uninterrupted service?
A: AccessParks provides dedicated 24/7 support and proactive network management to maintain reliable and seamless internet service, addressing any issues swiftly to minimize downtime.
Q: How does AccessParks' solution benefit property owners and operators?
A: Our broadband service enhances property appeal, boosts guest/resident satisfaction, and can unlock up to 20% more income by encouraging longer stays and potentially offering premium internet services, all without any upfront costs.
Q: What kind of equipment does AccessParks use?
A: We use enterprise-grade equipment tailored to each property's specific needs, ensuring optimal performance and reliability. Our technology is designed to withstand various environmental conditions, from extreme temperatures to dense tree coverage.
Q: Is the installation process disruptive to daily operations?
A: Our experienced team ensures a swift and efficient installation with minimal disruption to your property's daily operations. We're committed to maintaining the aesthetics of your location while delivering superior internet access.
Q: How can I monitor the performance of the broadband service?
A: AccessParks provides customized dashboards for owners and operators, offering real-time insights into network performance, usage statistics, and guest satisfaction, enabling informed decisions and proactive management.
Q: How can AccessParks handle the high demand for Wi-Fi in my RV park during peak hours?
A: AccessParks designs and implements broadband solutions specifically tailored for high-density environments like RV parks. Our enterprise-grade systems ensure that thousands of guests can stream, work, and play online simultaneously, even during peak usage times, without compromising speed or reliability.
Q: Will the internet service reach every corner of my RV park, including remote or densely wooded areas?
A: Yes, our advanced network design and deployment techniques take into account the unique challenges of outdoor and expansive properties. We utilize strategic placement of access points and state-of-the-art technology to ensure comprehensive coverage across the entire park, regardless of terrain or natural obstacles.
Q: What kind of speeds can my guests expect from AccessParks' Wi-Fi service?
A: Guests at your RV park can enjoy broadband speeds suitable for streaming high-definition video, engaging in video conferencing, online gaming, and other high-bandwidth activities. Our solutions are scalable to meet the specific needs of your park and its guests, ensuring they have the fast and reliable connection they expect.
Q: Can AccessParks provide Wi-Fi service that supports the needs of remote workers and digital nomads?
A: Absolutely. Our broadband service is designed to cater to the needs of remote workers and digital nomads, providing them with the necessary speed and reliability to work effectively from your RV park. This makes your park an attractive destination for the growing segment of the workforce who blend travel with work.
Q: How does the installation of AccessParks' Wi-Fi service benefit my RV park financially?
A: Implementing our Wi-Fi service can significantly enhance your park's appeal, leading to increased bookings, longer stays, and the potential for premium service offerings. This not only boosts your revenue but also elevates your park's competitive edge in the market, all without any upfront installation costs to you.
Q: What’s the difference … …
Q: What’s the difference between cable Internet and fiber-optic Internet to homes? A: Cable companies use copper lines that are shared among neighboring communities, which is why they can only offer “best effort” speeds up to X Mbps.” AccessParks constructs dedicated fiber-optic connections directly to each community, ensuring your service isn’t shared with neighbors.
Q: What speeds are offered with the new fiber-to-the-home (FTTH) service? A: AccessParks' fiber-optic service provides blazing fast speeds up to 1 Gig (1,000 Mbps) for both downloads and uploads - even during peak evening hours when typical cable services slow down. Your new fiber-optic-to-the-home network ensures top-tier connectivity for years to come. You can stream video in stunning 8K, access modern remote learning tools, and enjoy smooth, high-speed conference calls for remote work.
Q: How is AccessParks pricing different from cable companies? A: With AccessParks, the price you see is the price you pay—no hidden fees, no long-term contracts, and no gimmicks. Our transparent, fixed pricing means you’ll enjoy a consistent monthly rate for three years.
Q: What is the installation cost for the new fiber Internet service? A: There’s no installation cost! AccessParks covers all installation fees, with no contract required.
Q: What is the installation process for AccessParks fiber? A: After signing up at customer.accessparks.com, you can schedule your installation. A technician will install a new fiber-optic cable to the exterior of your home and place a weatherproof box. Then, they’ll run a cable inside to connect a new home router. The entire process typically takes 1-2 hours.
Q: How will the system cover my home? A: AccessParks installs a fiber-optic home router with the latest Wi-Fi capabilities. It provides coverage throughout your home, but you’ll get the best speeds by connecting directly with an Ethernet cable.
Q: If I want more Wi-Fi coverage inside my home, what are my options? A: Just like with cable providers, you can purchase any third-party router or mesh system and connect it to the AccessParks router to extended the Wi-Fi coverage in your home and on your property.
Q: How much can I save with AccessParks versus cable company services A: Residents typically see a 20-50% savings on Internet compared to cable, thanks to AccessParks' fast fiber-optic speeds. TV costs are also reduced by 20-40% when switching to a streaming service, potentially saving you $50-100 per month.
Q: Is my cable TV and home phone service being disconnected? A: As the new exclusive Internet provider, AccessParks will need to disconnect your existing cable provider’s coaxial connection in order to activate the improved broadband service. The cable company will no longer have legal access to the property. These actions are fully compliant with FCC federal and state regulations.
Q: Since AccessParks doesn’t offer its own TV service, what are my options? A: Our preferred TV partner is DirecTV, offering DirecTV Stream (https://www.directv.com/stream). This service uses AccessParks' high-speed fiber Internet, and all you need is a small streaming device (such as Roku, Amazon Fire, or Apple TV box) that connects to your TV’s HDMI port and home Wi-Fi. You can also explore other streaming options like YouTube TV, Hulu TV, and more for live television.
Q: I’d like to keep my home phone service. What are my options? A: While most households now rely primarily on cell phones, traditional hardwired landlines are becoming less common and are often no longer supported. Many providers now offer phone service through VOIP (Voice Over Internet Protocol), which uses your internet connection. AccessParks recommends VOIP solutions like https://www.vonageforhome.com/ or https://www.ooma.com/ for reliable home phone service.
Q: How do I contact AccessParks for support A: AccessParks offers world-class 24/7 support and system monitoring. You can reach us at (888) 507-1128 or email support@accessparks.com to automatically create a support ticket.